How can we help?

BlissfulBookings is a complete booking system for beauty and wellness salons: 24/7 online bookings, a smart calendar, automatic reminders, payments, marketing, team management, reports, and customer support with built-in live translation — all in one place. Clients can book in 9 languages.

You don’t have to enter your services one by one. Click “Start for free” and paste your website address into the field. The system reads your site, finds your services with their prices (and durations, where listed) and groups them into categories — the names stay exactly as they are on your site. You’ll see the first result in about 2 minutes. No website? An Instagram or Facebook profile works too: we draft your services from your posts, and you add the prices yourself.

Instead of your website, paste your current booking link. We bring over the same services, with their names word for word. When you move from Timma, we also copy your opening hours and the times already booked for the next 60 days — they are blocked in your new calendar straight away, so nobody can book the same slot twice. We copy only the times, never your clients’ names or contact details. Once your new booking page is live, switch off online booking in your old system: that way every new booking lands in one calendar. Moving over from Fresha or Booksy isn’t automatic yet — for those, use your website address.

Before your account is created, you see a preview: every treatment we found, grouped by category. If it all looks right, click “Create account and continue” and set a password — no credit card needed. A salon brought over from Timma gets a live booking page the moment the account is created. Services from any other source stay as drafts until you’ve reviewed them in the portal and clicked “Publish everything and go live”.

You can edit, hide and add to your imported services in the portal at any time. Starting without a link? Add your services, durations and prices by hand. You can group services into categories and choose which employees provide them.

Add a booking button to your website, Instagram bio, and Google profile. You can also transfer your existing booking link via the form on the homepage.

The client selects a service, an employee (if desired), an available time, and confirms the booking. The booking appears in your calendar immediately, and the client receives a confirmation by email or SMS.

The system accepts bookings at night and on weekends too — you don’t have to answer the phone yourself. Available times take employee shifts and existing bookings into account.

The client can change or cancel their booking via the confirmation link according to your rules (e.g. up to 24 h in advance). You can see all changes in real time.

View by day, week, or staff member. Drag and adjust times in seconds — the system prevents double bookings.

Manage the resources that bookings depend on — for example, a specific room or piece of equipment. Availability takes all required resources into account at once.

Set working hours and shifts for each staff member. Shift templates make it easier to set up recurring schedules. Available booking times are generated automatically from shifts.

The system automatically sends the client a confirmation and reminder before the booking. This keeps your calendar full and reduces no-shows caused by forgetfulness.

If you wish, you can ask new clients for a deposit of a set percentage or a card confirmation when they book. This helps protect your most valuable resource — time — from last-minute cancellations.

Accept card payments during booking or on site at checkout. Payments are automatically linked to the booking and the client.

Sell and redeem gift cards. Clients can buy a gift card online and use it to pay for a booking.

Sell retail products through the same checkout. Sales are reflected in reports alongside service revenue.

Send targeted offers by email and SMS. Segment clients by their last visit, service, or value.

Reward repeat clients. The program helps increase visit frequency and customer value.

The system automatically asks for feedback after a visit and directs satisfied clients to leave a public review.

On every page, there is a floating chat bubble in the bottom-right corner saying “How can we help?”. The visitor writes in their own language, does not need to register, and gets an immediate reply — in their own language.

AI replies to the visitor instantly based on your salon’s services and information. You can take over the conversation at any time in the portal and reply yourself by switching “AI on/off”.

The visitor’s message is shown to you translated into your salon’s language (the original is visible below). Your reply is automatically translated into the visitor’s language. You do not need to know foreign languages.

In the “Conversations” portal, all conversations are shown in one inbox: the visitor’s name, language, and the time of the last message. New messages appear in real time. See also the user guide (PDF).

Add employees and assign their services and working hours. Each employee can see their own calendar.

Set commission rates for each employee on service and product sales. The system calculates earned commission in reports.

Assign each user a suitable role (owner, administrator, employee). Roles determine what each person can see and edit.

Track revenue by services, products, employees, and periods. Day boundaries take your time zone into account.

See how full the calendar is by employee and by day — identify weak spots and fill them with marketing.

View visit frequency, return rate, and customer value. Use this data in marketing and segmentation.

Log in to the portal with your email address and password. In the portal, you can manage the calendar, services, staff, payments, marketing, chats, and reports.

Client-facing pages — the booking page, confirmations, and live chat — work in 9 languages: Estonian, English, Finnish, Swedish, Norwegian, Danish, Latvian, Indonesian, and Russian. The salon portal is available in Estonian, English, and Indonesian.

Set up your salon information, opening hours, booking rules, and your domain and branding. Changes take effect in the client view immediately.